Terms of Service

Last updated: July 20, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the BugSnap mobile application and related services ("Service") operated by BugSnap ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

BugSnap is a mobile application that helps users identify bugs and insects through photo analysis. The Service includes:

  • Photo-based bug identification
  • Educational content about insects and bugs
  • User account management and preferences
  • Premium subscription features
  • Customer support and assistance

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains current

We reserve the right to terminate accounts that violate these Terms or are inactive for extended periods.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Upload, transmit, or share harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service to harass, abuse, or harm others
  • Reverse engineer, decompile, or disassemble the app
  • Use automated systems to access the Service without permission

Intellectual Property

The Service and its original content, features, and functionality are owned by BugSnap and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service, but you grant us a license to use, store, and display that content as necessary to provide the Service.

Subscription and Payment

Premium Subscriptions

BugSnap offers premium subscription plans that provide additional features and benefits. Subscription terms include:

  • Automatic renewal unless cancelled
  • Payment processing through secure third-party providers
  • Price changes with 30-day notice
  • Refund policies as outlined in our refund policy

Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of your current billing period.

Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.

Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties:

  • That the Service will be uninterrupted or error-free
  • That defects will be corrected
  • That the Service or servers are free of viruses or harmful components
  • Regarding the accuracy, reliability, or completeness of bug identification results

Bug identification results are for educational purposes only and should not be used as the sole basis for pest control decisions.

Limitation of Liability

In no event shall BugSnap, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from the use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless BugSnap and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended periods of inactivity
  • At your request

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@bugsnap.com

Address: [Your Company Address]

Phone: [Your Contact Number]